Citizen grievances

Citizen Grievances

Structured tracking of complaints, issues, and follow-ups submitted through public channels across the constituency.

96

Cases in the public-facing queue

38

Pending review or action

27

Completed public follow-up cycle

19

Needs rapid coordination and response

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Grievance by Sector

Population/Demand
W1W2W3W4W5W6W7W8W9
Wards

Source: CCA Survey, 2017

Grievance by Status

9.5%7.9%10.9%9.9%41.4%8.3%7.2%
Ward 1
Ward 2
Ward 3
Ward 4
Ward 5
Ward 6
Ward 7
Ward 8

Source: CCA Survey, 2017

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